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Support

General Product Support

Contact Vektrex at 858 558-8282 or email support@vektrex.com.

Vivid Designer Product Support

If you are a Vivid Designer user, and you need help with download or installation issues, click here.

 Defect/Enhancement Tracking

Our web-enabled defect and enhancement tracking software provides a mechanism to ensure that all enhancements and bugs (is it a feature or is it a bug?) are categorized, prioritized, and tracked throughout the project lifecycle. Clients have real-time access to the data producing reports and tracking progress. 

 

If defect tracking is enabled for your project, your Vektrex project manager will issue you a password to the Vektrex defect/enhancement database. Use the following links to access this database:

 

Defect/Enhancement Tracking instructions

Defect/Enhancement Tracking System


 

Knowledge-base

 

Gain our wisdom; check out the Knowledge-base, filled with application notes, papers, tutorials, and presentations.

Copyright 2007, Vektrex, (858) 558-8282, .